ENLIVEN YOUR WORLD
Updated 21 May 2018
Scentsy, Inc. (“Scentsy”) may collect personal information from you. Personal information is any data relating to an identifiable person who can, by virtue of such information, be directly or indirectly identified. You may be asked to provide your personal information anytime you are in contact with Scentsy or a Scentsy-affiliated company. Scentsy and its affiliates may share this personal information with each other and use it as consistent with its General Data Protection Regulation (GDPR) Policy. They may also combine it with other information to provide and improve our products, services, content and advertising. You are not required to provide the personal information that we request, but, if you chose not to, we may not be able to provide you with our products or services, or respond to queries you may have.
III. How we use your personal information
We also collect data in a form that does not identify any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. Here are some examples of non-personal information that we collect and how we may use it:
We gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp and clickstream data. We use this information to administer the site, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Scentsy also may use this information in our marketing and advertising services.
In some cases, we use a “click-through URL” linked to content on the Scentsy website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our marketing communications.
At times, Scentsy may make certain personal information available to strategic partners that work with Scentsy to provide products and services, or that help Scentsy market to customers. Personal information will be shared by Scentsy only to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
VII. Protection of personal information
Scentsy takes the security of your personal information very seriously. When your personal data is stored by Scentsy, we use computer systems with limited access housed in facilities using physical security measures. When you use some Scentsy products and services that by their nature are public facing, such as when you post on a social media forum (including, for example, a Scentsy Facebook group), the personal information and content you share is visible to other users and can be read, collected or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
VIII. Retention of personal information
If you are a Scentsy Consultant, Scentsy will retain your personal information for as long as you have a Scentsy account. After your Scentsy account is terminated, or if you are a Scentsy customer (not a Consultant), we will retain your personal information for as long as necessary to fulfill the purposes outlined in this GDPR Policy, unless a longer retention period is required or permitted by law.
As a Consultant, you can help ensure that your contact information and preferences are accurate, complete and up to date by going to the Account tab of your Workstation.
For other personal information we hold, we will provide you with access (including a copy) upon your request. We may decline to process requests that are frivolous, vexatious, jeopardise the privacy of others, are extremely impractical or for which access is not otherwise required by local law. To access, correct or delete information, please email firstname.lastname@example.org.
We understand the importance of taking extra precautions to protect the privacy and safety of children using Scentsy products and services. Children under the age of 18 are not permitted to create their own Scentsy IDs; instead, a parent must obtain the account and provide the parent’s information to Scentsy. If we learn that we have collected the personal information of a child under 18 we will delete the information as soon as possible.
Scentsy websites, products, applications and services may contain links to third-party websites, products and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
XII. Your rights under the GDP
If you are a citizen or a resident of a country in the European Union, the GDPR grants you the following rights:
Your responsibility under GDPR: If you are a Scentsy Consultant, you are a business owner selling Scentsy goods to your customers. With respect to the customer data that you provide to Scentsy, Scentsy is a data processor and will comply with its obligations under the GDPR; but with respect to your customers, you are probably a data controller, and if any of your customers are citizens or residents of a country in the European Union, then you must ensure that you comply with your obligations as a data controller under the GDPR; namely, that if you retain any customer information in any place other than on Scentsy servers, you must ensure that you afford your customers the rights identified in the GDPR Policy. The simplest way for you to comply with the GDPR is to store all customer data with Scentsy, via your Workstation, but if you choose to store customer data elsewhere, please consultant legal counsel of your own choosing for advice on what you need to do to comply with GDPR.
XIII. Our companywide commitment to your privacy.
To make sure your personal information is secure, we communicate our privacy and security guidelines to Scentsy employees and strictly enforce privacy safeguards within the company.
XIV. Privacy questions.
If you have any questions or concerns about Scentsy’s GDPR Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please email email@example.com. When a privacy question or an access or download request is received, our dedicated team will address your specific concern or query. To respond to your request, we may need more information from you. If you are unsatisfied with the response you receive, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues that may be applicable to your circumstances. If you live in the European Economic Area and you wish to contact us regarding questions or to exercise your statutory rights, please contact our EU representative:
Scentsy UK, PTY LTD
11th Floor, Two Snowhill
Birmingham, West Midlands
England B4 6WR
UK 080 0917 6204