Behind the scenes: Scentsy product delays

Scentsy box and catalog stylized photo

No one likes delays, especially when you’re waiting on new and exciting fragrance products. That’s why Scentsy works hard to get products stocked in time for every product launch. Of course, hiccups can always happen along the way — here’s a look at why these sorts of product delays may happen:

Scentsy products come from all over the world

While we proudly make many of our fragrance products in the USA, Scentsy wouldn’t be the same if it weren’t for our global network of manufactures, fragrance houses and artisans. Even the Scentsy Bars made in Meridian, Idaho, wouldn’t be possible without paraffin wax from Canada. These international relationships help Scentsy deliver high-quality home fragrance product but things can take a little longer to make it to our distribution centers — especially in the event of a global shipping crisis.

Scentsy shipping warehouse filled with packages

The global shipping crisis

From furniture to blockbuster movies, just about everything has been delayed these past few years. The global supply chain continues to struggle with overcrowded ports, shipping container shortages, understaffing and public health concerns. These bottlenecks have a ripple effect — prolonging both manufacturing processes and the time it takes finished goods to reach their destination.

Scentsy continues to adapt

Thanks to the collaborative efforts of our Operations, Logistics and Supply Chain teams, Scentsy has seen far fewer shipping disruptions than many larger companies. We will continue to work closely with our global partners to mitigate the delays caused by these unprecedented challenges. Thank you for your patience as we continue to adapt to this historic crisis.

Scentsy shipping warehouse with people working

To stay up to date on the availability of your favorite Scentsy items, as well as products that are coming soon, visit scentsy.com and follow Scentsy on social media! You can also reach out to your Independent Scentsy Consultant to learn the latest Scentsy news. Don’t have a Consultant? Find one at scentsy.com!

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