Love Stinks: How to Cope When your Scentsy Fragrance is Discontinued

Sometimes life is hard


discontinued-fragrance-1024x703

There is so much to look forward to each time we release a new Scentsy catalog. NEW fragrances! NEW Warmers and Diffusers! NEW lotions, potions and soaps! But for all of the excitement and anticipation, we know there is also a bit of (sob!) disappointment as sad Scentsy fans mourn the departure of their beloved fragrances. It’s something we call “discontinuance.” With every new fragrance comes the loss of another. Think of it as the Scentsy circle of life. Even when the most beautiful scents are involved, sometimes love just stinks.

Truth: We LOVE how much you love your favorite fragrances. It makes our hearts happy! And we get ZERO satisfaction in discontinuing the scents you really love.

“We put a ton of love into each and every fragrance. And we mourn their loss, too.”

So how do we decide which fragrances stay and which go?

We start by looking at how every fragrance performs from a sales perspective. Then we narrow our focus to collections within the Scentsy line.

Consider seasonal fragrances: Scents like Autumn Sunset and Christmas Cottage are more desirable in the colder months, while Paradise Punch is best served in summer. If we put Paradise Punch in the Fall/Winter Catalog, there’s about zero interest in it, so we’re not giving it its best shot to perform. These fragrances are often temporarily removed from catalog, shelved until the next season rolls around.

So if you’re stressing about the loss of a fragrance from our Fall & Winter, Holiday or Spring & Summer collections, rest easy! You might just have to wait a few months to get it back.

Out with the old, in with the NEW

We’ve already been working on new fragrances for more than a year before you see them in a catalog. We look for gaps in our current line — maybe we don’t have a strong apple scent, or we want to capitalize on a new trend — and we develop scents to fill them.

Once we decide on our new fragrances each season, we determine which fragrances are the lowest-performing by collection — and those scents are discontinued.

Ultimately, Scentsy fans control which fragrances stay and which ones go. If you aren’t buying them, Scentsy Consultants aren’t selling them!

Tell me there’s SOME hope

Here’s your silver lining: Often when we discontinue a fragrance, it’s because we have something even better to take its place. Don’t be afraid to try something new!

And if your heart still longs for a long-lost scent, we want to hear about it. We do special promotions each year to collect your votes and bring back retired fragrances for a limited time. It’s a win-win: You get to stock up on the scents you’ve been missing, and we get to feel good about bringing you back together!

Comments

  1. Amanda Reply

    You did bbmb 2016 already and didn’t include zen garden in the vote. I have ALOT of customers who were very upset when they went to vote for it!

    • Scentsy Reply

      We are so sorry for the frustration. We love that fragrance too! Unfortunately we only include fragrances that have been discontinued for more than two seasons. Zen Garden in wax should be available with the next BBMB voting. In the meantime, we do still offer our Zen Garden fragrance with our laundry products.

  2. Janice Piatt Reply

    How I miss Zen Garden! and Hemingway, and ……………….! Too many to list. Yes, we can vote on BBMB, but my favorites are rarely on that list. Please, please, bring back Zen Garden.

  3. Sue Reply

    Great information and I often find my favourites return 🙂 Would there ever be the possibility of “bring back my bars” in Australia?

    • Scentsy Reply

      Maybe someday! If you are a Scentsy Consultant, that is a great suggestion to put into Idea Share!

  4. Heather Reply

    I hope that soon Forever Yours will be making an appearance! That is my favorite scent and everyone I let smell it loves it as well. I will wait patiently 🙂

  5. Brenda Reply

    anyone know winners of Bring back my bar????

    • Scentsy Reply

      Hi Brenda! Look out for an announcement sometime next week!

  6. Nicole Fischer Reply

    Do you only include scents in the BBMB campaign that you can recreate again? I noticed Faerie Blossom wasn’t in the line up to vote for (it was in the past) I was just wondering if it was excluded because maybe it can’t be made that way anymore? I know weathered leather was a result of such a situation when leather was discontinued.

    • Scentsy Reply

      Hi Nicole, we have a lot of questions wrapped around how we set up the algorithm for BBMB and how a fragrance qualifies. So we are going to put together a blog post that will hopefully answer this question and so you can share it with your customers.

  7. Rachel Frederick Reply

    I have customers asking and begging for Salted Caramel Cupcake. It wasn’t in the line up for the most recent vote. Will it be around again?

    • Scentsy Reply

      Hi Rachel, it sounds like we have a lot of questions wrapped around how we set up the algorithm for BBMB and how a fragrance qualifies. So we are going to put together a blog post that will hopefully answer this question and so you can share it with your customers.

  8. Lisa Brudnicki Reply

    I personally have lost customers because they can no longer get there favorite scents..Was very sadden to see so many bakery scents go away.They were my top sellers.

  9. Brandy Reply

    I just joined scentsy and with the scents leaving is sad cause i would really like to smell alot of ones i never heard of and when do we find out BBMB?

    • Scentsy Reply

      Hi Brandy,

      Welcome! Announcements for BBMB winners will be on Wednesday.

  10. Janine Denson Reply

    What about Ambrosia, it was a scent of the month and then it never appeared again. Will we every see it again?

    • Scentsy Reply

      Hi Janine, maybe one day. That might be a fragrance where the ingredients no longer exist. Check out this blog post for more BBMB information.

  11. Rhiannon Bennett Reply

    Why don’t we have BBMY in the UK?

    • Scentsy Reply

      Hi Rhiannon, that is correct not at this time. We just wrote a blog post about BBMB that will hopefully answer more questions. Check it out! Click Here

  12. Roseann Callister Reply

    What bars can I combine to get the fragrance of the discontinued Love Story. I absolutely love that one and I only have a couple of cubes left of it.

    • Scentsy Reply

      Hi Roseann, give My Only Sunshine a try. It has similar Jasmine notes to Love Story. Anyone else have a suggestion?

  13. Pam Reply

    Is there any chance zen garden will come back in scensty bar form? If not is there something close I can refer customers to?

    • Scentsy Reply

      Hi Pam, at the moment we do not have anything similar to the honeydew freesia and water lotus combination. However if you are looking for more of our calming “spa” type fragrances, try Sweet Cucumber, Amazon Rain, or Cactus Flower Lime.

  14. Susan Rohrs Reply

    Ocean scent is so incredible. I really need to know if anyone has any. It’s the cleanest scent and very relaxing. Please bring it back. Contact Me.

    • Jessica Miller Reply

      Just plain ocean?

    • Kwun Reply

      Yes, just “ocean”!!!!

  15. John S. Spencer Reply

    “”Mellow moment”” was an absolute awesome scent when combined with Orange Amber & sugared Cherry. It was discontinued and when it was to be voted on in your last bring me back session, It didn’t make it back either. That was even after I voted 600 times totaling 3,000 votes. I miss that and hope you decide to bring it back permanently. I love to mix them and when I get the right combination I keep them and bag them up for future use.

    Unless you have something, anything to compare to it….

  16. Courtney Deatherage Reply

    Several years ago there was a smell that was similar to wood smoked bbq smell. Like a mesquite wood. I can not remember the name. Anyone have a clue what it was called?

  17. Audra Garrard Reply

    I LOVE the black currant bubbly last January. I was so sad to find out it is not available. Is there something close to it?

    • Scentsy Reply

      Hi Audra! If you contact your local Consultant they will be able to help you find a new fragrances to “substitute” for your favorite. We Also have something called bring back my bar, where you can vote for your favorite retired fragrance for a chance for it to come back for sale for a limited time.

  18. Jeannie Talarico Reply

    I’m so disappointed. Weathered leather is my all time favorite scent!!
    Why stop making something that we so enjoy? No other scent compares.

  19. Deborah Lawrence Reply

    Any information on the scent Mulberry reappearing? My favorite. The last time it was available I stocked up! What’s the chance of it being brought back?

    • Scentsy Reply

      Hi Deborah, we recently finished the voting phase of our Bring Back my Bar campaign, which allows Scentsy Consultants and fans vote for previously released fragrances for a chance of them returning! Mulberry Bush was also in the running! More information on the winners should be available soon! ?

  20. Deborah Lawrence Reply

    Is anything comparable to Mulberry scent?? I’m ready to order another warmer and more scent bars very soon,right away actually. Help!?

    • Scentsy Reply

      Hi Deborah, we have an awesome search tool that may help you find a scent based on your preferences! Just head to Scentsy.com and under the “Scent” drop down menu, you should see a “Scent by Fragrance Family” section where you will be able to view all of our currently available scents by their fragrance family! ?

  21. Jane mcdermott Reply

    Flirtatious and love story I miss

  22. Jill Lucero Reply

    I want world traveler back!!! Anything close to this?

  23. Kim West Reply

    Hello,
    Is there any way that I can purchase the scent Davenport…I would love to purchase this in bulk, if that is possible. I have never liked many other scents. If this scent does come back, is there any way that I can be contacted?
    Thank you,
    Kim West-402-707-6290

    • Scentsy Reply

      Hi Kim, we don’t have that fragrance available right now, but keep an eye out for our Bring Back My Bar voting campaigns where you can vote for past scents to make a return for one month!

  24. Hannah Reply

    Apple S’Mores was the BEST scentsy scent EVER!! Any hope that it will make a return? Or is there one that smells like it??

    • Scentsy Reply

      Hi Hannah, there’s always a chance that a fragrance will return during our Bring Back My Bar promotion if it gets enough votes! ?

  25. Heather Reply

    Quiver washer whiffs PLEASE

Leave a Reply

Your email address will not be published.