Your trickiest and most commonly asked Scentsy Bar questions, answered.
We get asked a lot of questions about Scentsy Bars, including some completely weird and random queries (which we kinda love).
Presenting our greatest hits — the questions we receive most often. Have a question you don’t see here? Hit us up in the comments and we’ll get right on it.
What is a Scentsy Bar?
Only the best thing ever! A Scentsy Bar is a block of fragrant wax in eight break-apart sections. When warmed in a Scentsy Warmer, the wax releases amazing fragrance into the air without flame, smoke or soot.
What’s in a Scentsy Bar?
We use a custom, high-quality paraffin wax blend and fragrance oils, both synthetic and naturally derived, to make the best, longest-lasting bar.
Where are Scentsy Bars made?
Made in the U.S.A., baby! Scentsy manufactures all wax products at our headquarters in Meridian, Idaho.
Why are Scentsy Bars shaped like that?
Scentsy Bars, and the clamshells they come in, are designed to look like our Classic Curve Warmer — one of the original Scentsy Warmer designs. Plus, it’s just more fun than a square.
How do you make Scentsy Bars smell so authentic?
Hard work and lots of love! We create unique fragrance formulas for each Scentsy Bar using the scent pyramid. Each Scentsy Bar typically includes 30-60 ingredients to get every fragrance just right!
Why do you discontinue fragrances?
To keep things fresh. We make changes each season — what’s hot in June might not be popular in December. But whenever a fragrance becomes unavailable, there’s a chance we’ll bring it back with the next catalog.
And when a fragrance just isn’t selling well, we replace it with something new. If you have a favorite scent you can’t imagine living without, order it through Scentsy Club and we’ll keep making it for you as long as it’s in your subscription — whether we discontinue it down the road or not.
When can I get new Scentsy Bar fragrances?
We launch an entire collection of New Releases fragrances twice a year (in March and September), a new Scent of the Month fragrance every month, and additional specialty and holiday collections on a regular basis. The best way to stay in the know is through your Scentsy Consultant.
How should I store my Scentsy Bars?
Here’s the short answer: Store them flat in a cool, dry place. For the long answer, click here.
Do Scentsy Bars expire?
A good rule of thumb is to use your bars within a year to ensure a top-notch experience, so rotate older bars to the front of your stash to make sure you use them first.
Why does my Scentsy Bar look like it’s sweating?
Extreme variations in temperature can cause the fragrance oils in your bar to separate and bead up on the wax surface, but don’t worry! When warmed, the oils should blend back in just fine.
Why does my Scentsy Bar look discolored?
Several factors are at play here, including tricky science stuff, but how you store your Scentsy Bars can affect how they appear over time. Remember: Just because it looks different doesn’t mean it won’t smell great! Try it before you toss it.
How long does a Scentsy Bar last?
There are many factors to consider here, like a scent’s ingredients, your preferred fragrance intensity and the environment where you warm your favorite bar. But know this: We design Scentsy Bar fragrances to last, with the utmost quality standards.
Why can’t I smell my favorite fragrance anymore?
Sometimes, you can become immune to a scent by warming it too often — it’s called olfactive fatigue. We offer a ton of options, so avoid this problem by switching out your Scentsy fragrances regularly.
Can I use a Scentsy Bar in another company’s candle warmer?
It’s not recommended, because we design our bars to have a low melting point and only use low-watt bulbs or heating elements in our warmers. Who knows what the other guys might be using?
You discontinued my favorite fragrance! How can I find another one like it?
Your Consultant can help recommend a similar fragrance, or use our fragrance families as a guide to do a bit of hunting on your own. Twice a year, we also offer Bring Back My Bar, a program that invites you to vote back your favorite retired fragrances for a limited time.
Can I add a fresh Scentsy Bar cube to melted wax that is no longer fragrant?
It might be tempting to skip the clean-up, but adding new wax to used melted wax will likely impact the scent’s performance. Our Scentsy Bar wax is specially formulated to hold as much fragrance oil as possible for long-lasting scent. So don’t dilute it with used wax!
How do I clean the wax out of my Scentsy Warmer?
The easiest way is with Cotton Cleanup. All you do is place one pad in the melted wax in your warmer and within seconds, the cotton absorbs the wax — up to four melted Scentsy Bar cubes! In a pinch, regular cotton balls or paper towels also do a good job.
If the wax has cooled and hardened in the dish, turn on your warmer for a few minutes to soften the wax and gently slide it out in one piece.
For more ideas, check this out.
Are Scentsy Bars safe?
Apple Butter Frosting smells so good! Can I taste it?
No! None of Scentsy’s products are meant to be consumed. Just don’t do it.
Why do Scentsy Bars contain synthetic ingredients?
Because not every fragrance can or should be simulated with natural ingredients. Here’s why.
Do Scentsy Bars contain harmful phthalates?
Nope! Scentsy Bars do not contain or release harmful phthalates. A small percentage of Scentsy Bar fragrances contain extremely low levels of non-harmful diethyl phthalate (DEP), commonly used in fragrances to help blend ingredients and make them last longer.
Do Scentsy Bars contain any nut or mineral oils? Do they contain Bisphenol A (BPA), gluten, lead, egg or formaldehyde?
No to all!
That’s all for now, but be sure to comment with your unanswered questions — no matter how simple, complicated or wacky — and we’ll gladly address them.
For more information or to stock up on Scentsy Bars, call your Scentsy Consultant. Don’t have a Consultant? Find one here.