Your trickiest and most commonly asked Scentsy Bar questions, answered.
We get asked a lot of questions about Scentsy Bars, including some completely weird and random queries (which we kinda love).
Presenting our greatest hits — the questions we receive most often. Have a question you don’t see here? Hit us up in the comments and we’ll get right on it.
What is a Scentsy Bar?
Only the best thing ever! A Scentsy Bar is a block of fragrant wax in eight break-apart sections. When warmed in a Scentsy Warmer, the wax releases amazing fragrance into the air without flame, smoke or soot.
What’s in a Scentsy Bar?
We use a custom, high-quality paraffin wax blend and fragrance oils, both synthetic and naturally derived, to make the best, longest-lasting bar.
Where are Scentsy Bars made?
Made in the U.S.A., baby! Scentsy manufactures all wax products at our headquarters in Meridian, Idaho.
Why are Scentsy Bars shaped like that?
Scentsy Bars, and the clamshells they come in, are designed to look like our Classic Curve Warmer — one of the original Scentsy Warmer designs. Plus, it’s just more fun than a square.
How do you make Scentsy Bars smell so authentic?
Hard work and lots of love! We create unique fragrance formulas for each Scentsy Bar using the scent pyramid. Each Scentsy Bar typically includes 30-60 ingredients to get every fragrance just right!
Why do you discontinue fragrances?
To keep things fresh. We make changes each season — what’s hot in June might not be popular in December. But whenever a fragrance becomes unavailable, there’s a chance we’ll bring it back with the next catalog.
And when a fragrance just isn’t selling well, we replace it with something new. If you have a favorite scent you can’t imagine living without, order it through Scentsy Club and we’ll keep making it for you as long as it’s in your subscription — whether we discontinue it down the road or not.
When can I get new Scentsy Bar fragrances?
We launch an entire collection of New Releases fragrances twice a year (in March and September), a new Scent of the Month fragrance every month, and additional specialty and holiday collections on a regular basis. The best way to stay in the know is through your Scentsy Consultant.
How should I store my Scentsy Bars?
Here’s the short answer: Store them flat in a cool, dry place. For the long answer, click here.
Do Scentsy Bars expire?
A good rule of thumb is to use your bars within a year to ensure a top-notch experience, so rotate older bars to the front of your stash to make sure you use them first.
Why does my Scentsy Bar look like it’s sweating?
Extreme variations in temperature can cause the fragrance oils in your bar to separate and bead up on the wax surface, but don’t worry! When warmed, the oils should blend back in just fine.
Why does my Scentsy Bar look discolored?
Several factors are at play here, including tricky science stuff, but how you store your Scentsy Bars can affect how they appear over time. Remember: Just because it looks different doesn’t mean it won’t smell great! Try it before you toss it.
How long does a Scentsy Bar last?
There are many factors to consider here, like a scent’s ingredients, your preferred fragrance intensity and the environment where you warm your favorite bar. But know this: We design Scentsy Bar fragrances to last, with the utmost quality standards.
Why can’t I smell my favorite fragrance anymore?
Sometimes, you can become immune to a scent by warming it too often — it’s called olfactive fatigue. We offer a ton of options, so avoid this problem by switching out your Scentsy fragrances regularly.
Can I use a Scentsy Bar in another company’s candle warmer?
It’s not recommended, because we design our bars to have a low melting point and only use low-watt bulbs or heating elements in our warmers. Who knows what the other guys might be using?
You discontinued my favorite fragrance! How can I find another one like it?
Your Consultant can help recommend a similar fragrance, or use our fragrance families as a guide to do a bit of hunting on your own. Twice a year, we also offer Bring Back My Bar, a program that invites you to vote back your favorite retired fragrances for a limited time.
Can I add a fresh Scentsy Bar cube to melted wax that is no longer fragrant?
It might be tempting to skip the clean-up, but adding new wax to used melted wax will likely impact the scent’s performance. Our Scentsy Bar wax is specially formulated to hold as much fragrance oil as possible for long-lasting scent. So don’t dilute it with used wax!
How do I clean the wax out of my Scentsy Warmer?
The easiest way is with Cotton Cleanup. All you do is place one pad in the melted wax in your warmer and within seconds, the cotton absorbs the wax — up to four melted Scentsy Bar cubes! In a pinch, regular cotton balls or paper towels also do a good job.
If the wax has cooled and hardened in the dish, turn on your warmer for a few minutes to soften the wax and gently slide it out in one piece.
For more ideas, check this out.
Are Scentsy Bars safe?
Apple Butter Frosting smells so good! Can I taste it?
No! None of Scentsy’s products are meant to be consumed. Just don’t do it.
Why do Scentsy Bars contain synthetic ingredients?
Because not every fragrance can or should be simulated with natural ingredients. Here’s why.
Do Scentsy Bars contain harmful phthalates?
Nope! Scentsy Bars do not contain or release harmful phthalates. A small percentage of Scentsy Bar fragrances contain extremely low levels of non-harmful diethyl phthalate (DEP), commonly used in fragrances to help blend ingredients and make them last longer.
Do Scentsy Bars contain any nut or mineral oils? Do they contain Bisphenol A (BPA), gluten, lead, egg or formaldehyde?
No to all!
That’s all for now, but be sure to comment with your unanswered questions — no matter how simple, complicated or wacky — and we’ll gladly address them.
For more information or to stock up on Scentsy Bars, call your Scentsy Consultant. Don’t have a Consultant? Find one here.
Very good info…Glad I read it, didn’t know all of that….Thanks for posting!!
Glad you found some interesting information Debbie!
ive tried other melts…only sensie has quality scent and quality melting and the easiest clean up…thanks scentsie..
Can you tell me if vanilla is in Around the campfire, Cedar Cider, or Perfectly Pomegranate.
Thank you, Jill Cape
Hi Jill. You can view each scent description on scentsy.com. Click on the Scentsy Bar you’d like more information on to find the details.
GREAT INFO. thank you so much
Does warming the wax effect people with asthma a coustomer said she can’t use it
is there anything in the bars that would make them unsafe for dogs and cats? What about other animals that could live in the home?
I was wondering if the used wax could be reused if made into a candle? Seems such a sin to just toss it. I do know of using pine cones covered in the wax to start a fire but often wondered about candles made from the used wax.
Hi Karla, that’s a good question. We use a special formula of wax that is best for warming, so we wouldn’t recommend using it outside of its intended purpose. ?
What does the exclamation mark mean on some of the wax bars? Some have it and others don’t?
Hi Jess, great question! This symbol is found only on Scentsy Bars distributed to European countries. The European Union has adopted the Global Harmonized System of labeling for both industrial and consumer products. The GHS uses different symbols to help product users identify products that have required warnings based on ingredients. For example, a GHS exclamation mark is used to draw consumer’s attention to several types of warnings required by the regulation. It is important to read the hazard statement associated with each symbol on a product’s labeling. This statement will provide information on the chemical composition, usage directions and possible side effects. You may peel off the Bar label to read all relevant production information.
So what does the hazard statement on our wax bars say in European countries?
The European Union has adopted the Global Harmonized System of labeling for both industrial and consumer products. The GHS uses different symbols to help product users identify products that have required warnings based on ingredients. For example, a GHS exclamation mark is used to draw consumer’s attention to several types of warnings required by the regulation. It is important to read the hazard statement associated with each symbol on a product’s labeling. This statement will provide information on the chemical composition, usage directions and possible side effects. You may peel off the Bar label to read all relevant production information.
Are any scents harmful to dogs?
Hi Kent, Scentsy products are not toxic, and our wax is food grade. We make great efforts to ensure our fragrance products meets the highest quality and safety standards. They are specially formulated and tested to comply with all federal Environmental Protection Agency (EPA) regulations, the International Fragrance Association’s Code of Practice, the European Union’s REACH requirements and the California Air Resources Board regulations, all of which restrict the use of fragrance ingredients that pose a risk to consumer health or the environment. We also require the fragrance houses we work with to be active members of the International Fragrance Association (IFRA). We don’t test on animals, so it’s important to place your Scentsy products where they can’t be reached by dogs. If you have concerns about using any fragrance products around your dog, we would recommend contacting your dog’s veterinarian and discussing it with them.
I did some research and answered my own question. There are different degrees of paraffin wax. High quality food grade petroleum based wax does have a small amount of paraffin mixed in. Its actually put through a refining process that gets rid of most of those chemicals and drops any left to very little if any toxic chemicals that’s what scentsy uses. I’m confident that while it is not soy based wax it is still safe for use around dogs and cats. The issue with any scent I believe is the size of the space ,and the air flowing that should denote how much fragrance to use. Love my scentsy
Love the information, Thanks for the Share.
Happy to! ?
How long before the Aloe Vera Warner will be available again? My sister’s birthday is 6/8.
Hi Carol, it is available again now! ?
Would like info on any reaction to birds if any at all ?
Here is some information we have about bird safety.
Indoor Bird Safety:
Q: I have a customer who has pet birds. She wants to know if Scentsy products are safe to use around them.
A: Many of our customers use Scentsy products with no adverse effect on their indoor birds. However, Scentsy cannot guarantee that our products are safe for use around all birds. Indoor birds can be very delicate.
According to bird veterinarians, breeders, and resellers, any scented product can cause illness or fatalities in birds. Dr. Marla Lichtenberger, DVM, stated in an article posted on http://www.thebirdclinic.com “…airborne agents can create a critical respiratory event; aerosols, burning candles, incense, cleaning agents, or smoke (tobacco or any other source).”
Q: Why would Scentsy products be dangerous for birds when they are safe to use around other pets?
A: The respiratory system of a bird is unique compared to mammals. It is more susceptible to irritation and inflammation from inhaling scented products such as scented candles, incense, carpet freshener, or air fresheners. Scents do not have to be burned or sprayed to damage the lungs of an indoor exotic bird.
Scented products including Scentsy Bars, Scent Circles, and Room Sprays contain volatile oils (scent oils are volatile oils) that are dispersed into the air when the fragrance is released through warming the wax. The fragrance in these scent oils can cause irritation to a bird’s respiratory system. According to experts at http://www.avianweb.com, any fragrance can potentially be toxic and/or cause illness and possibly death in birds.
Q: Doesn’t the fact that our fragrances are warmed instead of burned make them safer for use around birds?
A: A bird’s respiratory system is sensitive to fragrances whether they are burned, warmed, or sprayed into the air. We do believe our products are much safer than wick burning candles in every instance. However, the fragrances themselves – and not the way they are dispersed into the air – can be dangerous to birds.
Q: What should I tell potential customers about using Scentsy products around indoor or exotic birds?
A: Many people already use Scentsy around their birds with no ill effects. It is important to tell your customers that you cannot guarantee how their particular bird(s) will react. Most bird owners should already be aware of the potential issues regarding using scented products around their birds. If they are unsure, tell them to check with their veterinarian before using scented products of any kind.
References & Resources:
https://goo.gl/4kRUiK – Consumer-oriented information on the dangers of fragrances, from a non-profit organization dedicated to bird health and safety.
https://goo.gl/88wXs8 – This link explains how volatile oils (fragrances) can potentially harm indoor birds’ nervous and respiratory systems.
https://goo.gl/kdcjr9 – This link is to scientific, high-level medical discussions regarding “acute inhalant toxicity” in indoor birds.
I never get bored while reading your article because, they are becomes a more and more interesting from the starting lines until the end.
Can you buy Scentsy bricks if your not in Scentsy Club. Do all scents come in bricks? When do they have bricks?
Scentsy Bricks are only available in Scentsy Club, and there only a few fragrant options. We sometimes have promotions where Scentsy Bricks are available.
I have been having issues with too much scent with my melts. I live in an open concept condo and have been using only 1 block but after a while I started getting a tickle in my throat. Can you list some melt scents that are less fragrant so far I’ve used Mineral Oasis & Fiddle Leag Fig, or any suggestions for Lessening the scent.
Can you tell me the top 10 selling Scents of this season are. I do not know where to find this information.
Sorry, we do not have this information to share.
Does the graham cracker crunch have real peanut oil in it? I’m highly allergic to peanut butter.
For more ingredient information, please email our legal team at email@example.com.
How can we buy these Scentsy Bars?
You can buy all our products on Scentsy.com!
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